Here at Tavilla, we have instituted a number of innovations in service and equipment. Scroll down the page to see how each of them benefits you, our valued customer. | ||
Sales Department |
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Facts: Salespersons work in teams........................................ Each team specializes in one loading area.................... Each Salesperson has a cellular phone......................... Sales office maintains 800 phone number..................... Trained, friendly receptionist won't keep you on hold....... Salespersons don't pretend to know if they don't............ Salespersons strive to work as brokers......................... Salespersons trained to pass on price adjustments........ |
Benefits to
the Customer: There is always someone you can reach Salespersons well informed about their product Easy for you to reach your contact when you desire Saves your company money You receive prompt, courteous response Your time is not wasted when dealing with us Gives you the lowest prices possible You don't feel cheated when market falls |
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Storage / Loading Facility |
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Facts: We pack all chiles fresh daily....................................... We offer many types and sizes of containers................. Our repack department is open from 12 am - 3 pm......... We ship all orders palletized and wrapped..................... We have four storage temperatures available.................. We are open from 12 am to 4:30 pm daily...................... We have phone numbers for your trucker....................... Our loading dock has an 800 phone number for you........ We have coffee and bathrooms for your drivers............... Location is close to the market and the freeway............. |
Benefits to
the Customer: You have fewer rejections, fewer problems You can have it anyway you want it packed Gives you instant service if there is any problem Saves you time and money in handling Your product always handled appropriately Easy pick-up and less hassle for your drivers Expedites your shipment, easy on drivers You can check on status of your order anytime Your drivers are treated with care Convenient for you and your drivers |
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Delivery Service |
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Facts: Our delivery bobtails have 'refers'................................... Dispatcher available from 12 am to 4 pm....................... All drivers have pagers................................................. All drivers work in uniform with nametags....................... Trucks are available to re-deliver your order.................... Our drivers use their own electric pallet jacks................. |
Benefits to
the Customer: Your produce is properly cared for at all times You get prompt information on status of your order Any changes to your order made promptly You never have confusion at your dock with us Helps you expedite loading of your truck Expedites delivery at your dock |
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